Faq

We have the honor of saying that we are the oldest hotel in Bilbao, located in front of the Arriaga Theater and at the beginning of the Seven Streets. Originally, the hotel was the home of the Zabálburu couple dating back to 1850, a neoclassical building of 6 floors that later in 1909 became the Hotel Arana thanks to its new owner Modesto Arana. It is here that the hotel becomes the hotel reference of Bilbao and a resting place for historical personalities and artists due to its proximity to the Arriaga Theater. The Petit Palace Arana is now a modern hotel with an exceptional location where you can find family rooms for up to 4 people, an incredible healthy buffet breakfast, free electric bike rental, free Wi-Fi, late check-out on Sundays and Mondays until 15:00 hours… But the most important thing is that you can start a special journey with all the charm that only the Petit Palace Arana of Bilbao can offer you. Ask at reception for the stories that only the hotel with the most history in Bilbao holds within.

Located in front of the Arriaga Theater and next to the Seven Streets of Bilbao, the Petit Palace Arana is an emblematic hotel designed for travelers like you, with all the essential services for a perfect stay in the old town.

The Petit Palace Arana is a modern and comfortable 3 star hotel. It is known for being the oldest hotel in Bilbao.

The reputation of Petit Palace Arana is based on its wide range of services and amenities, adapted for different types of travelers, from families with children to couples, groups of friends, and professionals, with a privileged location next to the Seven Streets.

As a family-friendly hotel, Petit Palace Arana offers useful services for families such as cribs and high chairs, gifts for the little ones, electric bicycles for rides, and breakfasts specially designed for them. Experience staying in the family hotels of Petit Palace Hotels.

The Petit Palace Arana is a hotel located on Bidebarrieta Kalea, 2, Bilbao. The hotel Petit Palace Arana is located in the heart of Bilbao, in front of the Arriaga Theater, near Plaza Nueva and the Cathedral of Santiago of Bilbao, and a walk from the Ensanche. A true oasis of modernity and history that connects the old area of the city with the most commercial streets of Bilbao. A visit to the Guggenheim Museum, 15 minutes walking, is a must from the very Ría of Bilbao, which you will surely love. But as you know, Bilbao is much more than the Guggenheim and an excellent way to get to know it is to indulge in another classic of the center of Bilbao: the Seven Streets. Write down their names; you will need them when you go for pintxos (Artekale, Belostikale, Barrenkale, Barrenkale Barrena, Carnicería Vieja, Somera, and Tendería). We also recommend visiting diverse places such as the Dog Fountain, Etxebarria Park, or the Arenal Bridge.

The check-in time at Petit Palace Arana is at 14:00 hours, while check-out is at 12:00 hours.

Yes, at Petit Palace Arana it is possible to check in early, subject to availability in the rooms. Please contact our reception team to confirm this possibility.

Petit Palace Arana allows access to its common areas, such as the reception. We also offer a luggage storage service at reception to secure your belongings while you enjoy Bilbao until the last moment.

We welcome you to Petit Palace Arana. If you arrive early, you can learn about the history and legends of the oldest hotel in Bilbao while we prepare your room. Contact our reception and discover the hotel services.

Yes, at Petit Palace Arana we take care of your luggage if you need it. Please first contact our reception staff to arrange the transfer of your bags before and after your trip.

Yes, Petit Palace Arana offers laundry service during your stay. Please check at reception for the terms of this service, including delivery times and additional costs.

At Petit Palace Arana, our reception team will be happy to assist you in Spanish, French, Italian, and English.

At Petit Palace Arana we offer useful services such as Wi-Fi internet, laundry, free electric bike rental, and tourist information, among other services.

At Petit Palace Arana, we do not have our own parking and the area next to the Arriaga Theater is not suitable for parking, although it is possible to leave luggage a few meters from the hotel. We have nearby parking such as the public underground parking called Arenal, which has discounts for our travelers. Contact us to better understand your parking options at our hotel.

By staying at Petit Palace Arana, as a member of The Tripster Club, you gain access to exclusive benefits. Get a 10% discount at any ICON Hotels and Petit Palace Hotels from your first stay. Additionally, accumulate bookings to obtain discounts on future stays, dining services, and access to premium services. Join the Tripster Club now!

It is very likely that neither Doña Segunda Basabe nor Don Juan Francisco Zabálburu nor their five children could have imagined that the private residence where they spent their entire lives would eventually become the most beloved hotel in Bilbao, thanks to the vision of Don Modesto Arana and Doña Antonia Ormaechea, founders of the Hotel Arana, an establishment known for its great gastronomic prestige and as a meeting place for bullfighters, singers, football players, illustrious figures from politics and culture, and future kings of Europe. The Hotel Arana can boast of having witnessed a long history peppered with events such as dictatorships and crises, two world wars, and a civil war, as well as serving as a backdrop for the civil society of Bilbao. Its strategic location at the entrance of the Siete Calles allowed it to participate in local social life through gastronomy, featuring renowned chefs such as Evaristo López de Trotiaga, Ángel Lorente, and Pablo Beobide. Located opposite the Teatro Arriaga, both establishments have had parallel lives over the years, sharing unforgettable stories such as the fire on 22 of December 1914 that destroyed the Arriaga and seemed to condemn 4 people trapped inside to death. The mattresses from the Hotel Arana were taken out of the rooms to help cushion a possible jump from the rooftop. Inaugurated on 9 of October of November, the Petit Palace Arana allows a look back at a past reflected in some of its perfectly preserved architectural elements. Observe the spiral staircase made of exposed brick, the wooden beams supporting many rooms, the dressed stone with views of the Arenal... all at your disposal in the twenty-first century.

Bilbao offers all kinds of irresistible proposals that will be at your fingertips from Petit Palace Arana. We are located on Bidebarrieta Kalea, 2, at the very entrance to the famous Siete Calles of the old town of Bilbao (Artekale, Belostikale, Barrenkale, Barrenkale Barrena, Carnicería Vieja, Somera, and Tendería). There you will experience the lively atmosphere in its bars and restaurants, perfect for tasting one pintxo after another with the best wines from the region. We offer you some names that should not be missing from your restaurant list: Café Bilbao, Víctor Montes, la Olla, la Bodega Joserra, Pentxo, la Taberna Arriola, and Isipil, Zazpi, Ardibeltz Taberna, Epelde, Izartegi, Retolaza… and many more that you will surely discover. Another must-visit place is the Mercado de la Ribera with numerous fresh food stalls and a bar area with pintxos. Not only will you eat and drink well, but from Petit Palace Arana you can easily visit some of the most emblematic places in Bilbao such as the Teatro Arriaga, Plaza Nueva, and the Cathedral of Santiago de Bilbao, all within walking distance from the hotel. You also have the Ensanche de Bilbao, Bilbao Arena, the Bilbao Fine Arts Museum, Etxebarria Park, and the Guggenheim Museum Bilbao nearby, about 15 minutes walking along the Nervión river boulevard. And for your convenience, our hotel is very close to the tram stop called (Arriaga) and the metro (Casco Viejo and Abando), as well as a taxi stop (on Areatza Kalea, 4).

With an unmistakable spirit aimed at making all our travelers feel good, the range of services and facilities at the Petit Palace Arana is designed for you to enjoy your stay once you are at the hotel. The rooms are modern with comfortable mattresses that ensure quality rest. You can choose from rooms for 1, 2, 3, or 4 travelers. In all rooms, you can relax with free Wi-Fi, pet-friendly accommodation, renovated bathrooms, bath essentials on demand, flexible check-out times on Sundays and Mondays until 15:00 hours, TV with international channels… and impeccable cleanliness. Our hotel offers more services that will make your stay more enjoyable, such as a complete buffet breakfast in a charming room, perfect for starting the day. This way, you can then take one of our free bicycles to explore Bilbao at your leisure. Our team of professionals will assist you kindly; we want you to enjoy Bilbao and will be happy to help you with anything you need. Contact us wherever you find us. At the reception, we are available 24 hours with recommendations about restaurants and tourist information. And if you have a moment and would like to learn more about our hotel, we would love to show you everything that makes our hotel special, such as the noble wood beams from Guinea or the brick staircase.

Yes, the breakfast at the Petit Palace Arana offers a buffet, both classic and healthy, so you can choose what you want, with a variety of sweet and savory options, as well as products for children.

At the Petit Palace Arana, our buffet breakfast includes alternatives for travelers with allergies or intolerances, such as gluten-free products, vegan options, lactose-free milk, and healthy foods. Contact us to learn more about these options.

No, the Petit Palace Arana does not have a restaurant, but it has a breakfast room on the top floor that is available every day.

You can choose to stay with or without breakfast included at the Petit Palace Arana. If you opt out of it, you can still enjoy it for an additional cost.

Enjoy breakfast at the Petit Palace Arana from Monday to Friday from 7:00 to 10:30 hours and on weekends from 8:00 to 11:00 hours.

Yes, the Petit Palace Arana is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

Yes, at the Petit Palace Arana, a family-friendly place, we have cribs for babies. Request one when making your reservation or at reception, and we will set it up in your room for your baby's comfort.

The rooms at Hotel Petit Palace Arana offer all kinds of free services, including free wifi, flexible check-out times on Mondays and Sundays until 15:00 hours, pet accommodation, full bathroom, crib… Book your rooms at the hotel with the most history in Bilbao, here, on the official website of Hotel Petit Palace Arana. The rooms we offer are single room (the most economical option), small interior double room (good value for money), double room (perfect for two people), double room with views of Bilbao, triple room (perfect for three friends or a couple with a child), quadruple room (the best choice for families with children).

Yes, all rooms at the Petit Palace Arana have a safety deposit box for your convenience.

Yes, in all rooms of the Petit Palace Arana you will find a hair dryer available in the bathroom.

Yes, all rooms at the Petit Palace Arana have a minibar to store drinks, food, or products that need refrigeration.

At the Petit Palace Arana, smoking is prohibited in the rooms, making it a smoke-free hotel.

The Wi-Fi connection at the Petit Palace Arana is completely free for our travelers, and you can enjoy excellent internet quality both in the rooms and in the common areas.

At the Petit Palace Arana, you will find accessible rooms with spacious areas and adapted bathrooms for people with disabilities. Check at reception to learn more about the facilities we offer to travelers with disabilities.

Yes, the Petit Palace Arana is a pet-friendly hotel in Bilbao that accepts companion animals. We provide a bed, bowl, and food so that your companion animal can stay with total comfort. Our modern hotel is ideal for dogs and cats due to its location in the very center of Bilbao. From Bidebarrieta Kalea 2, you can walk with your pet to the Teatro Arriaga, right in front of the hotel, and from there explore the old town of Bilbao. The Siete Calles will enchant you (Somera, Artekale, Tendería, Belostikale, Carnicería Vieja, Barrenkale, and Barrenkale Barrena) as you see the vibrant life in this area. You also have other places to walk your dog, such as the Cathedral of Santiago de Bilbao, the Bilbao Arena in Miribilla, the Dog Fountain, Etxebarria Park, the Gernika Gardens, the Arenal Bridge, and of course the entire Nervión river, which is perfect for walking with the Guggenheim in the horizon, among other points of interest in Bilbao. You can also go shopping or eat in the streets of Arenal, the Mercado de la Ribera, and Plaza Nueva with your companion animal. By the way, the Petit Palace Arana is a hotel for dogs and cats in the center of Bilbao that has no additional costs if you book on this official website. If you choose the Petit Palace Arana through another channel, then, in that case, the accommodation of your pet has a price of 25€ for each stay.

Yes, the Petit Palace Arana is a hotel that allows pets and lets you stay with your furry companion in the room you book.

Yes, the Petit Palace Arana is pet-friendly and has no additional costs if you book through our official website. If you book through a non-official website, the additional cost for your pet's stay is 25€.

At the Petit Palace Arana, we provide water bowls and special beds for your pet.

You can be the dean of hotels in Bilbao and at the same time have a modern and avant-garde spirit. At the Petit Palace Arana, we are committed to the idea of taking care of you and making you feel good. This also includes your pet, so if your trip to Bilbao is with your companion animal, we look forward to welcoming you at the Petit Palace Arana. We are a 100% pet-friendly hotel. Choose the room that best suits your trip, and in it, you can host your furry friend, who will find a bed, a bowl, and quality food so that they can also rest in total comfort. All domestic animals are welcome at our hotel regardless of their breed or size. Our hotel has an excellent location in the old town of Bilbao so you can take a walk with your companion animal. Just a few meters away, there are two green areas within your reach: the Arenal Park, which has several flowerbeds, and the Lake of Etxebarria Park, which has a lake, 130 trees, a brick chimney, and panoramic views over Bilbao. Additionally, the center of Bilbao has a wide range of pet-friendly businesses such as the restaurants Porrue, Happy River, Copper Deli Mazarredo, and La Camelia Vegan Bar; bars like Malaespera, Ginfizz, and Gure Toki; veterinary clinics like Bilbo Zoo, Izar, Onavet; and other businesses like Aquafauna and Self-Service Pet Laundry P. Zabalburu. Finally, Petit Palace Arana accepts companion animals at no additional cost if you book on our official website. If you prefer to book through another website, there is an additional cost of 25€ per stay. Book with us and enjoy free pet-friendly accommodation in the old town of Bilbao.