Faq

The Petit Palace Plaza de la Reina is ideal for your getaways as a couple, for work, and with the whole family... all of them, because we are a pet-friendly hotel. Outside awaits the best of central Valencia, and inside, perfectly equipped rooms for up to 4 people, free Wi-Fi, free bicycle rental, a delicious healthy buffet breakfast, personalized attention, 24 hours reception… and all the charm of an old palace from 1930 next to the National Museum of Ceramics and Arts, the Central Market of Valencia, the Turia Gardens, and the Puerta del Mar. Are you coming to discover our boutique hotel in the historic center of Valencia?

Located next to Ciutat Vella of Valencia, Petit Palace Plaza de la Reina is a modern hotel designed for travelers like you, with services, facilities, and atmosphere for a perfect stay.

Petit Palace Plaza de la Reina is a modern and comfortable 3 star hotel with an exceptional location in the center of Valencia next to the Cathedral, the Town Hall, and the Carmen neighborhood.

Due to its location and service to travelers, Petit Palace Plaza de la Reina is based on its wide range of services and attentions adapted for families with children to adults, women, couples, groups of friends, and professionals.

Valencia is an ideal destination for families with children. Petit Palace Plaza de la Reina offers you very useful services if you are traveling with children such as cribs and high chairs, as well as gifts for the little ones and breakfasts specially designed for them. Immerse yourself in the experience of staying in family hotels of Petit Palace.

The Petit Palace Plaza de la Reina is a hotel on Carrer de l'Abadia de Sant Martí, 3. Immersed in Ciutat Vella in a palace from the early twentieth century is the hotel Petit Palace Plaza de la Reina, next to the Cathedral, the Town Hall, and the Carmen neighborhood. The center of Valencia ensures proximity to many of the city's main attractions, and that is wonderful because you will have everything at your fingertips, such as the Plaza de la Reina to take a moment to rest with a coffee in hand, the Mercat de Valencia to let yourself be carried away by a market of beautiful modernist architecture (they call it the Cathedral of the Senses), the 9 kilometers of the fantastic Turia gardens (the green lung of Valencia), the buildings of the City of Arts and Sciences (Palau de les Arts, Museum of Sciences, Hemisfèric, Agora, and Oceanogràfic), the Silk Exchange from the fifteenth century, the Cervelló Palace, the Horchatería Santa Catalina… And just a few meters from Petit Palace Plaza de la Reina, you will surely be drawn to the beautiful Gothic building of the National Museum of Ceramics and Decorative Arts that occupies the old palace of the Marquis of Dos Aguas.

Next to the Cathedral of Valencia is the Plaza de la Reina, possibly the square with the most life and bustle in the entire historic center of Valencia, and a true Valencian icon due to its location. Named in honor of Queen María de las Mercedes, wife of Alfonso XII, the Plaza de la Reina has witnessed numerous changes and renovations over the years. One of its greatest attractions is the Cathedral of Valencia, whose majestic Miguelete tower offers unparalleled panoramic views, in addition to gardens, fountains, and pedestrian spaces. The Plaza de la Reina has always had special businesses such as Librería Soriano, Joyería Relojería Navarro, or Confitería El Siglo, among others. Additionally, it is a perfect place to try fartons with chocolate at the iconic Chocolatería Valor and Horchatería Santa Catalina, as well as Heladería Llinares, Horchatería Daniel, or Bertal Homenatge.

The check-in time for the rooms of Petit Palace Plaza de la Reina is at 14:00 hours, while the check-out from the room occurs at 12:00 hours. Additionally, Petit Palace Plaza de la Reina allows a free flexible check-out time on Sundays and Mondays until 15:00 hours, subject to availability. An ideal service to enjoy the city of Valencia until the last second. Please confirm the conditions of the late check-out service with reception.

Yes, at Petit Palace Plaza de la Reina it is possible to check in early depending on the availability. Contact our reception team to confirm if you can access the room earlier.

Petit Palace Plaza de la Reina allows access to common areas such as reception and lobby. We also offer luggage storage service to secure your belongings while you enjoy the center of Valencia.

If you want to stay with us… welcome to Petit Palace Plaza de la Reina! If you arrive before check-in, you can explore our facilities while we prepare your room. Contact reception to discover everything we offer.

Yes, at Petit Palace Plaza de la Reina we take care of your luggage if you need it. First, contact our reception staff to arrange delivery before and after your stay.

At Petit Palace Plaza de la Reina, our reception team will be happy to assist you in Spanish, Valencian, French, Italian, and English.

At Petit Palace Plaza de la Reina offers useful services such as internet Wi-Fi, laundry, free bicycle rental, and tourist information, among other services.

Yes, Petit Palace Plaza de la Reina is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

Formerly known as Petit Palace Bristol, Petit Palace Plaza de la Reina offers you some special services such as free bicycle rental, Wi-Fi, healthy buffet breakfast, 24 hours reception… choose comfort and modernity in our 3 star hotel located in the very center of Valencia.

At Petit Palace Plaza de la Reina we do not have our own parking, and the street of l'Abadia de Sant Martí is not suitable for parking, as it is a pedestrian street with little vehicular traffic. We have nearby parking (Parking Plaza de la Reina, Parking Centro, or Parquing Plaza Brujas Mercado Central). Contact reception to learn more about how to park in the center of Valencia.

At Petit Palace Plaza de la Reina, you will find accessible rooms with spacious areas and adapted bathrooms for people with disabilities. Approach reception to learn more about the facilities we offer for travelers with disabilities.

In Petit Palace Plaza de la Reina, you will enjoy benefits from your first stay when you join the Tripster Club, where you will receive a 10% discount at any of our ICON and Petit Palace Hotels. Accumulate bookings and get discounts on future stays, restaurants, and premium services. I want to be a Tripster!

Really, the Petit Palace Plaza de la Reina, renovated in 2026, is not just a boutique hotel with comfortable rooms, excellent breakfast, and personalized service in the historic center. It’s a way to experience Valencia like a true traveler. Located in an old palace from 1930, it retains undeniable charm visible in its elegant iron staircase and the spectacular skylight that bathes the lobby in natural light. The hotel is immersed in an area rich in history, such as the neighboring Café Madrid Valencia, where Constante Gil Rodríguez invented Agua de Valencia, or the impressive Palace of the Marquis of Dos Aguas, whose Rococo facade surprises with its beauty. You will enjoy an unbeatable location in Ciutat Vella, on a street that is as quiet as it is central, allowing you to rest while being just steps away from the Plaza de la Reina, the Cathedral, the Plaza del Ayuntamiento, or the Central Market. Our personalized service will make you feel cared for from the very first moment. Start your day with the best buffet breakfast in the center, rest in rooms with super comfortable mattresses for up to 4 people, enjoy free bicycles to explore the city, and share the experience with your pet, because we are pet friendly. More than a hotel, a different way to discover Valencia. Are you coming?

Located in the historic center of Valencia, just a few meters from the Petit Palace Plaza de la Reina, you will love to delve into the National Museum of Ceramics and Sumptuary Arts, a Rococo-style building protected as a cultural asset whose grounds were originally a Roman necropolis, although it is better known as the Palace of the Marquis of Dos Aguas. From our street of l'Abadia de Sant Martí, 3 you can explore all the districts of Ciutat Vella and the Carmen neighborhood, which house a good part of Valencia's tourist attractions. The historic center will lead you to visit the Cathedral, where you can see the Miguelete tower, observe the Holy Chalice, and take a tour of its different architectural styles. It is also worth stopping at the Plaza del Ayuntamiento to admire the buildings and the Town Hall with a beautiful marble staircase inside and towers, domes, and a balcony outside. And, of course, La Lonja de la Seda, a fifteenth-century building that is a UNESCO World Heritage Site and one of Valencia's symbols. The list of points of interest in the city is enormous. Here are some: the Mercat de Valencia, the Turia gardens, the buildings of the City of Arts and Sciences (Palau de les Arts, Museum of Sciences, Hemisfèric, Ágora, and Oceanogràfic), the Palace of Cervelló, the remains of the Arab Wall, the Quart and Serrano Towers, the CCCC, the IVAM, the cloister of the Museum of Carmen, the Round Square, the Market Square, the Horchatería Santa Catalina…

We want you to feel at all times as good as if you were in your own home, and for that reason, you should know that our priority is to take care of you, help you with whatever you need, and attend to your comments. Our reception team will be at your disposal 24 hours during your stay in Valencia. We know you have come to do super interesting things in Valencia and enjoy the hotel. Once you have done everything you want in the city, the rooms of the Petit Palace Plaza de la Reina await you with all kinds of useful services such as comfortable mattresses, free Wi-Fi internet, bathroom essentials on demand… and if you are traveling with the whole family, we also have cribs for children. We have rooms for everyone: singles, doubles, quadruples, even with a terrace equipped so you can enjoy a wide view over the city of Valencia. The hotel breakfast is the most delicious way to start the day. You can continue with a walk around the city with our bicycles (with a child seat available), as well as relax in the hotel lobby. If you leave the room on a Sunday or Monday, remember that we have a flexible check-out time and that you can stay in the room until 15:00 hours. The services of the Petit Palace Plaza de la Reina are designed for you to enjoy Valencia to the fullest. Because yes, you are in the very center of Valencia with many shops, restaurants, and bars near the hotel. Live an unforgettable stay in the heart of Ciutat Vella staying at the Petit Palace Plaza de la Reina.

Yes, the breakfast at Petit Palace Plaza de la Reina offers a varied classic and healthy buffet for you to choose what you like best, including sweet and savory options, products for children and teenagers.

At Petit Palace Plaza de la Reina, our breakfast buffet includes options for travelers with allergies or intolerances, such as gluten-free products, vegan alternatives, lactose-free milk, and healthy foods. Contact us to learn more about these options.

No, the Petit Palace Plaza de la Reina does not have its own restaurant, but it does have a breakfast room located next to the reception that is available every day.

You can choose to stay with or without breakfast included at Petit Palace Plaza de la Reina. If not included, you can still enjoy it by paying an additional cost.

Enjoy the buffet breakfast at the Petit Palace Plaza de la Reina from Monday to Sunday from 7:00 until 11:00 hours.

Yes, at Petit Palace Plaza de la Reina, a family-friendly environment, we have cribs available for babies. Request one when making your reservation or upon arrival at reception, and we will set it up in your room for your baby.

Yes, at Petit Palace Plaza de la Reina we offer laundry service during your stay. Check at reception for details, including delivery times and additional costs.

The rooms at the Petit Palace Plaza de la Reina are synonymous with modernity and comfort. Ideal for resting with family in the historic center of Valencia: with free wifi, spacious beds, a complete bathroom, flexible check-out times on Sundays and Mondays until 15:00 hours... Book your rooms near the City of Sciences, next to the Cathedral. Our available rooms are the single room (the most economical option with 16 m²), the double room (an excellent option for a couple), the double room with terrace (with an equipped terrace to relax in Valencia), and the quadruple room (with a double bed and bunk beds or four single beds).

Yes, all rooms at Petit Palace Plaza de la Reina have a safety deposit box for your peace of mind.

Yes, in all rooms of Petit Palace Plaza de la Reina you will find a hair dryer available in the bathroom.

Yes, all rooms at Petit Palace Plaza de la Reina have a minibar to store drinks, food, or products that need refrigeration.

At Petit Palace Plaza de la Reina, smoking is prohibited in the rooms, making it a smoke-free hotel.

The Wi-Fi internet connection at Petit Palace Plaza de la Reina is completely free for our guests, and you can enjoy excellent internet quality both in the rooms and in the common areas.

Yes, the Petit Palace Plaza de la Reina is a pet-friendly hotel in Valencia that welcomes pets. We provide a bed, bowl, and food for your furry friend. Our hotel is a good choice for dogs and cats due to its location in Valencia. Located on a quiet street, you can walk with your pet throughout the city center with the Plaza de la Reina as the closest highlight. There you can explore the Carmen and Ciutat Vella neighborhoods together, each with its historical personality, among other interesting places. You can also go to the Jardins de l'Antic Hospital (Calle de Guillem Castro, 16), which has landscaped areas, palm trees, columns, flowerbeds, and resting areas. Next to these gardens and on Calle del Hospital 22, there is a small dog park where your dog can socialize with other animals. Important news if you want to travel with animals: the Petit Palace Plaza de la Reina is a hotel for dogs and cats in Valencia at no additional cost if you book on this official website. If you choose our hotel through another website, please note that the accommodation for your pet has a cost of 25€ per stay.

Petit Palace Plaza de la Reina is an accommodation that accepts pets, including dogs, birds, cats, and other domestic animals.

Yes, Petit Palace Plaza de la Reina is a pet-friendly hotel that allows you to stay with your pet in the room you book.

Yes, Petit Palace Plaza de la Reina is pet-friendly and has no additional costs if you book through our official website. For unofficial bookings, the additional cost for your pet's stay is 25€.

At Petit Palace Plaza de la Reina, we provide water bowls and special beds for your pet.

You should know that we accept pets if you want to travel to Valencia with your pet. Of course, the Petit Palace Plaza de la Reina welcomes pets. We are a pet-friendly hotel! And we love that you come accompanied by your pet so that you can be together during the trip. Just as we prepare a room for you with the best services and facilities, your pet will find a bed, a bowl, and quality food. Our travelers also say that our hotel is an excellent choice for dogs and cats due to its central location in Valencia. Situated on a quiet street, the hotel allows you to walk with your pet throughout the city center with the Plaza de la Reina as a nearby reference point. There, you can explore the Carmen and Ciutat Vella neighborhoods together, each with its own history and many points of interest. You can visit the Jardins de l'Antic Hospital (Calle de Guillem Castro, 16), which features green areas, palm trees, columns, flowerbeds, and resting spaces. Next to these gardens, on Calle del Hospital 22, you will find a small dog park where your pet can socialize with other animals. But undoubtedly, the best place to walk with your pet is the Turia Gardens, a park several kilometers long that runs through all of Valencia and has numerous areas for dogs, walking paths, and green spaces. Finally, the Petit Palace Plaza de la Reina in Valencia does not charge any additional fee for your pet if you book through our official websites. However, if you book on another website, the accommodation for your pet will have a cost of 25€ per stay.