Faq

The Petit Palace Lealtad Plaza in Madrid is an ideal choice for business travelers, families with children, groups of friends… the mecca of museums, good shopping, and luxury restaurants in Madrid. From the Petit Palace Lealtad Plaza, you can rest in spacious and comfortable rooms and enjoy a delicious healthy breakfast, Wi-Fi, bicycles, late check-out on Sundays and Mondays until 15:00 hours, a charming lobby, a beautiful historic building… and an exceptional location in the Landscape of Light, between the Paseo del Prado and the Retiro Park, which is ideal for experiencing the best of Madrid. From here you can enjoy all kinds of cultural plans, gastronomic proposals, shopping routes… even feel nature in the heart of Madrid.

Located in front of the Parque del Buen Retiro and the Paseo del Prado in Madrid, the Petit Palace Lealtad Plaza is a boutique hotel designed for travelers like you, with all the essential services for a perfect stay.

The Petit Palace Lealtad Plaza is a 4 star hotel, offering an exceptional experience in the Landscape of Light in Madrid, next to the Paseo del Prado, the Puerta de Alcalá, and the Retiro Park, with all the necessary services for a boutique stay.

Adapted for different types of travelers, such as families with children, couples, adults, groups of friends, and professionals, Petit Palace Lealtad Plaza is considered one of the best family hotels in Madrid.

This hotel is ideal for families with children due to its complete range of services and location next to the Retiro Park. It offers various family services, from cribs to breakfasts designed especially for the little ones. Explore the experience in family hotels at Petit Palace.

The check-in time for rooms at Petit Palace Lealtad Plaza is at 14:00 hours, while check-out is at 12:00 hours.

Yes, it is possible to check in early at Petit Palace Lealtad Plaza depending on availability. Contact our reception team to confirm this possibility.

Petit Palace Lealtad Plaza provides access to its common areas, such as the reception and lobby, and offers a luggage storage service to keep your belongings while you enjoy the city until the last moment.

We welcome you to the Petit Palace Lealtad Plaza. If you arrive early, you can enjoy our beautiful building and a resting area in the reception while we prepare your room. Contact our reception and discover the hotel services.

Yes, at Petit Palace Lealtad Plaza we take care of your luggage if you need it. First, contact our reception staff to manage your bags before and after your stay.

Yes, Petit Palace Lealtad Plaza offers laundry service during your stay. Check at reception for the terms of this service, including delivery times and additional costs.

At Petit Palace Lealtad Plaza, our reception team will be happy to assist you in English, French, German, Italian, Portuguese, Dutch, and Spanish.

At Petit Palace Lealtad Plaza, useful services such as Wi-Fi internet, laundry, free bicycle rental, lobby bar, and tourist information, among other services, are offered.

At Petit Palace Lealtad Plaza, smoking is prohibited in the rooms, making it a smoke-free hotel.

Yes, Petit Palace Lealtad Plaza is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

The Wi-Fi internet connection at Petit Palace Lealtad Plaza is completely free for our travelers, and you can enjoy excellent internet quality both in the rooms and in the common areas.

At Petit Palace Lealtad Plaza, we do not have our own parking, and Antonio Maura street is a green zone with parking limitations. Yes, it is possible to park double-parked to unload luggage comfortably. Check at reception for more details about nearby parking (Montalbán and Serrano Park).

At Petit Palace Lealtad Plaza, you will receive benefits from your first stay by being part of the Tripster Club, where you can enjoy a 10% discount at any of our ICON and Petit Palace Hotels. Accumulate bookings and get discounts on future stays, restaurants, and access to premium services. I want to be a Tripster!

At the Petit Palace Lealtad Plaza, we do not have our own parking and Antonio Maura street is a green zone with parking limitations. Yes, it is possible to park double-parked to comfortably unload luggage. Check at reception for more details about nearby parking (Montalbán and Serrano Park).

At the Petit Palace Lealtad Plaza, you will find accessible rooms with spacious areas and adapted bathrooms for people with disabilities. Inquire at reception to learn more about the facilities we offer for travelers with disabilities.

When staying at the Petit Palace Lealtad Plaza, as a member of The Tripster Club, you will have access to exclusive benefits. Get a 10% discount at any ICON Hotels and Petit Palace Hotels from your first stay. Additionally, accumulate bookings to receive discounts on future stays, dining services, and access to premium services. I want to be a Tripster!

Culture and art, exquisite gastronomy, luxury shopping, lively bars, sports, and shows… Madrid can be an exciting city due to the vast array of proposals it can offer you. And if, in addition to everything you will experience, you can rest and relax in one of the quietest areas of downtown Madrid, then it will be a perfect trip. Petit Palace Lealtad Plaza is named after the Plaza de la Lealtad in Madrid, the execution site of Madrid residents who rebelled against the French during the War of Independence and now a pleasant resting place among lush trees. Our hotel is located in the Landscape of Light, an urban landscape that enjoys UNESCO World Heritage status for merging culture and nature since the sixteenth century. Our hotel is part of this universally valued charm: tranquil, welcoming, close to green areas like the Retiro Park, monuments, buildings, and unique trees. The stately charm of the building is easily appreciated from the outside and also from its interior. In some rooms of the Petit Palace Lealtad Plaza, you can observe plaster busts embedded in the walls. Additionally, each floor retains the original doors of the residences that composed it, now waiting for travelers like you.

Between the Retiro Park and the Paseo del Prado, the Petit Palace Lealtad Plaza has a strategic location in a privileged area of Madrid as our building is part of the Landscape of Light, a heritage and artistic ensemble that enjoys UNESCO World Heritage status. Covering the Paseo del Prado, the Jerónimos neighborhood, and the Buen Retiro Gardens, the Landscape of Light will captivate you with the universal value of an urban ensemble built over the centuries. Our Antonio Maura street ensures tranquility and is an excellent starting point to explore the main museums of Madrid (Prado Museum, Thyssen-Bornemisza Museum, and Reina Sofía Museum), enjoy the top-notch dining options on Doctor Castelo street (La Castela, La Raquetista, Norte Sur Doctor Castelo, Marcano, El Capricho, Laredo, La Vaquería, La Monte, Buendi, Tenderete), and go shopping (Where Madrid, Antonio Rivas Boutique, Luxury Purple Club). You are just 100 meters from the Retiro Park, where you can walk along its long avenues and stop at some of its many points of interest like the Crystal Palace, the Retiro Waterfall, the Great Pond, the Fallen Angel, the Fisherman's House, and others. Ideal for families with children and couples. The Petit Palace Lealtad Plaza is very close to more interesting places in Madrid like the Puerta de Alcalá, the Cibeles Fountain, the Telecommunications Palace, the streets of Goya, Serrano, and Velázquez, the WiZink Center, the Royal Botanical Garden, the Moyano Slope, the Royal Observatory of Madrid, the Stock Exchange… undoubtedly, from here you will not lack things to see.

Madrid awaits you with irresistible proposals at any time of the year. And when you have finished exploring the city, dining in lively restaurants, strolling through the Retiro, visiting museums… the Petit Palace Lealtad Plaza awaits to offer you an excellent accommodation experience with useful services. Our hotel offers you a range of rooms suitable for any trip you have in mind: rooms for 1, 2, … up to 4 people in the same room, making it ideal for family trips with children and groups of friends. All rooms offer comfortable mattresses, free Wi-Fi, bathroom essentials on demand, TV with international channels, and pet accommodation. Our family trips include cribs, bottle warmers, kettles, high chairs, and bunk beds for children, a protective bar on the bunk bed, external babysitting service, in addition to an atmosphere that facilitates space for everyone. And if you desire superior accommodation, we recommend the junior suite with terrace: 45 m2 of surface with a spectacular terrace to breathe in the air from the Retiro Park. The Petit Palace Lealtad Plaza offers free bicycles for you to move around Madrid (with a child seat available), a lobby area with cozy decor, flexible check-out hours on Sundays and Mondays until 15:00 hours, reception 24 hours with luggage storage, pet accommodation, meeting and event rooms, buffet breakfast… And finally, something very important at the Petit Palace Lealtad Plaza. We want you to feel good at all times, and that is why you will find a team of attentive professionals in the hotel who will kindly assist you. Share with us everything you need: we are here to help you.

The breakfast at the Petit Palace Lealtad Plaza offers a classic or healthy buffet, with a variety of sweet and savory options, as well as usual products for children.

The buffet breakfast at the Petit Palace Lealtad Plaza includes alternatives for travelers with allergies or intolerances, such as gluten-free, vegan, and healthy food options. Contact us to learn about our available alternatives.

No, the Petit Palace Lealtad Plaza does not have its own restaurant. It has a breakfast room and areas for hosting private events but does not have a restaurant on its premises.

You can choose to stay with or without breakfast included at the Petit Palace Lealtad Plaza. Even if you decide to forgo it, you still have the option to enjoy it for an additional cost.

Enjoy breakfast at the Petit Palace Lealtad Plaza from Monday to Friday from 7:00 to 10:30 hours and on weekends from 8:00 to 11:00 hours.

At the Petit Palace Lealtad Plaza, a hotel specially designed for families, we have cribs for babies. Request one when booking or at reception, and we will prepare it in your room for your baby's comfort.

At the Petit Palace Lealtad Plaza, you will find small double rooms, double rooms, double rooms with views, triple rooms, family rooms, superior rooms with views, and junior suites with terrace.

Yes, all rooms at the Petit Palace Lealtad Plaza have a safety deposit box for your convenience.

Yes, in all rooms of the Petit Palace Lealtad Plaza you will find a hair dryer available in the bathroom.

Yes, all rooms at the Petit Palace Lealtad Plaza have a minibar to store drinks, food, or products that need refrigeration.

At the Petit Palace Lealtad Plaza, you will find accessible rooms with spacious areas and adapted bathrooms for people with disabilities. Inquire at reception to learn more about the facilities we offer for travelers with disabilities.

Yes, the Petit Palace Lealtad Plaza is a pet-friendly accommodation that accepts dogs, birds, cats, and other domestic pets.

Yes, the Petit Palace Lealtad Plaza is a hotel that allows pets and permits you to stay with your furry companion in the room you book.

Yes, the Petit Palace Lealtad Plaza is pet-friendly and has no additional costs if you book through our official website. If you book through a non-official website, the additional cost for your pet's stay is 25€.

At the Petit Palace Lealtad Plaza, we provide water bowls and special beds for your pet.

Modern, boutique, elegant hotel… and also pet-friendly. The Petit Palace Lealtad Plaza welcomes pets so you can enjoy your stay in Madrid with your inseparable furry friend. Because yes, we are a hotel where you can come accompanied by your pet and enjoy the trip together. We believe that our hotel is a very good choice due to its location next to the best park in Madrid, pet-friendly atmosphere, and quality services for your pet. Choose your room: in it, you can rest with your pet. And just as we have prepared free Wi-Fi and TV with international channels for you, your pet will have a courtesy kit consisting of a bed, a Barbour bowl, and quality food. A perfect plan for them to feel comfortable and also enjoy their accommodation at the hotel. Dogs, cats, and other domestic animals are always welcome at our hotel regardless of breed or size. You can move around the hotel except for the breakfast room. And, in addition, we do not charge any additional fee for your pet's accommodation if you make the reservation through any of our official websites. But if you prefer to book our hotel through another website, then your pet's accommodation will have a cost of 25€. The location of our hotel is simply spectacular: just 100 meters from the Retiro Park! With 125 hectares and more than 15.000 trees, the Retiro Park is the green lung of Madrid and is perfect for walking along its long dirt avenues and green areas. Inside the Retiro Park, you will find countless places to stop with your pet like the Parterre Garden, the Statues Walk, the Octagonal Pond, the Fisherman's House, the Crystal Palace, the Retiro Waterfall, the Fallen Angel, or the Great Pond. Without a doubt, Retiro is the best choice to be with your pet. Choose Petit Palace Lealtad Plaza to spend a few days in Madrid in the company of your pet.