Frequently Asked Questions · FAQs · Wipton by Petit Palace

What type of hotel is Wipton by Petit Palace?

Located at 17 Calle de Jorge Juan in Madrid, Wipton by Petit Palace is one of the most distinctive hotels in the elegant Salamanca district. Housed in a refined early 20th-century townhouse, Wipton by Petit Palace blends the residential character of one of Madrid’s most exclusive areas with contemporary interior design featuring a masculine aesthetic and rich attention to detail. The original building was not a palatial aristocratic residence, but rather a stately apartment building with spacious floors, part of Madrid’s elegant eastward expansion in the early 20th century. The accommodation concept at Wipton by Petit Palace is centred on a boutique experience where design, the gastronomy of the many renowned nearby restaurants, and the vibrant neighbourhood life are all part of the stay.

What category does Wipton by Petit Palace belong to?

Wipton by Petit Palace is a 4-star establishment offering all the necessary services for a comfortable stay in the heart of Madrid.

Who is Wipton by Petit Palace oriented towards?

At Wipton by Petit Palace, we welcome all types of travelers. Our hotel is known for its wide range of services and facilities catering to adults, couples, families with children, friend groups, and business travelers.

Is Wipton by Petit Palace suitable for families with children?

Wipton by Petit Palace is an ideal place for families with children, offering numerous tailored services such as cribs, high chairs, children's gifts, adapted breakfasts, and babysitting services (at an additional cost). Discover our family options at ICON Hotels.

What are the check-in and check-out times at Wipton by Petit Palace?

The check-in time at Wipton by Petit Palace is at 2:00 PM, while the check-out time is at 12:00 PM.

Is it possible to check in earlier than the designated time at Wipton by Petit Palace?

Yes, at Wipton by Petit Palace, we offer the possibility of early room access, subject to availability. Get in touch with our reception team to inquire about this option.

Can you stay in Wipton by Petit Palace after checking out?

At Wipton by Petit Palace, you're welcome to stay in the hotel's common areas while you wait. Additionally, we provide a luggage storage service at reception to safely store your bags while you enjoy the city until the very last minute.

If I arrive early at Wipton by Petit Palace, can I enjoy the facilities?

Welcome to Wipton by Petit Palace ! If you arrive early at the hotel, you can make use of our common areas and facilities while we prepare your room. Contact our reception team to explore more about the available services and facilities.

Can I store my luggage before check-in or after check-out at Wipton by Petit Palace?

Yes, at Wipton by Petit Palace, we take care of your luggage in the storage area. Contact our reception staff to arrange the storage of your bags before and after your room stay.

Does Wipton by Petit Palace serve a buffet breakfast?

Our delicious breakfast is served buffet-style, allowing you to choose what to eat and drink, with a variety of sweet and savory options, including items for the little ones.

Are there dining options available for people with food intolerances at Wipton by Petit Palace?

At Wipton by Petit Palace, we offer a buffet breakfast with various options for travelers with allergies or intolerances, such as gluten-free products, vegan options, healthy food, and lactose-free milk. Contact our catering team for more details on the available choices.

Does Wipton by Petit Palace have a restaurant?

Wipton by Petit Palace houses The Captain Club All Access Club restaurant within the hotel premises. Moreover, Wipton by Petit Palace is located in Madrid's best restaurant area (Amazónico, La Máquina Jorge Juan, El Paraguas). Additionally, Wipton by Petit Palace has a breakfast room.

Is breakfast complimentary at Wipton by Petit Palace?

You can book your stay at Wipton by Petit Palace with or without breakfast included. If you opt for accommodation without breakfast, you still have the option to enjoy it for an additional cost.

What are the breakfast hours at Wipton by Petit Palace?

Enjoy your breakfast at Wipton by Petit Palace from Monday to Friday from 7:30 AM to 10:00 AM and on weekends and holidays from 8:00 AM to 11:00 AM.

Are cots available in the rooms at Wipton by Petit Palace?

Yes, at Wipton by Petit Palace, we cater to families and provide baby cribs. Request the crib at the time of booking or at the reception, and we'll have it set up in your room for your baby's comfortable rest.

Does Wipton by Petit Palace offer laundry service?

Yes, at Wipton by Petit Palace, we offer laundry service to clean your clothes during your stay. Contact our reception to know the service conditions: delivery times and additional costs.

What types of rooms does Wipton by Petit Palace have?

At Wipton by Petit Palace, you'll find double rooms, superior doubles with a balcony, junior suites, triples, and family rooms.

Are there safes in the rooms at Wipton by Petit Palace?

Yes, all rooms at Wipton by Petit Palace have a safe for your convenience.

Are hairdryers available at Wipton by Petit Palace in the rooms?

Yes, all our rooms at Wipton by Petit Palace are equipped with a hairdryer in the bathroom for your comfort.

Are there minibars or refrigerators in the rooms at Wipton by Petit Palace?

Yes, all our rooms at Wipton by Petit Palace have a minibar for storing beverages, food, or items requiring refrigeration.

Is Wipton by Petit Palace a pet-friendly accommodation?

Yes, Wipton by Petit Palace is a pet-friendly accommodation in the Salamanca neighborhood, welcoming pets like dogs and cats, among other domestic animals.

Are pets allowed in the rooms at Wipton by Petit Palace?

Yes, at Wipton by Petit Palace, we allow pets in designated rooms so that you can stay with your pet.

Is there a cost for accommodating pets at Wipton by Petit Palace?

No, being pet-friendly at Wipton by Petit Palace doesn’t entail any additional costs when booking through our official website. If you book through another means, the additional cost per pet is €25 per stay.

What pet services does Wipton by Petit Palace offer?

At Wipton by Petit Palace, we provide water dispensers, feeders, and pet beds for your furry companion.

In what languages is reception attended at Wipton by Petit Palace?

At Wipton by Petit Palace, our reception team assists you in Spanish, English, and French.

What services does Wipton by Petit Palace offer at reception?

At Wipton by Petit Palace, we offer useful services such as Wi-Fi, laundry, free bike rental, MIFI device, tourist information, among others.

What is the smoking policy at Wipton by Petit Palace?

At Wipton by Petit Palace, smoking is not permitted in the rooms, maintaining a smoke-free environment.

Is Wipton by Petit Palace a hotel committed to environmental sustainability?

Yes, Wipton by Petit Palace is committed to environmental management through programs focusing on energy efficiency, water conservation, waste reduction, and sustainable sourcing.

Do the rooms at Wipton by Petit Palace have free Wi-Fi?

The Wi-Fi connection at Wipton by Petit Palace is complimentary for all our travelers, providing quality service in both rooms and common areas.

What parking options does Wipton by Petit Palace offer?

At Wipton by Petit Palace, we don't have our parking facility, but finding parking is easy. Additionally, we offer discounts at nearby parking lots. Check with reception for more details.

Are there accessible rooms for people with disabilities at Wipton by Petit Palace?

At Wipton by Petit Palace, we have accessible rooms with spacious areas and adapted bathrooms for people with disabilities. For more information, inquire at reception.

Are there discounts for returning guests at Wipton by Petit Palace?

At Wipton by Petit Palace, you gain benefits from your first stay by being part of The Tripster Club. As a member, you'll enjoy a 10% discount at any of our ICON Hotels and Petit Palace Hotels. Also, accumulate bookings to get discounts on future stays, dining, and access to premium services. I want to be a Tripster!