Frequently Asked Questions · FAQs · Petit Palace Triball

What makes different the Petit Palace Triball to its travelers?

Petit Palace Triball is your home in Malasaña and Gran Vía. Free Wi-Fi, free bikes, late check-out on Sundays and Mondays until 3:00 pm. Wake up in the comfortable rooms at Petit Palace Triball on Gran Vía and enjoy a filling breakfast to ensure a magnificent day as you discover Madrid with plenty of energy. We boast rooms with views of Gran Vía, rooms with terraces, and double, triple and familiar rooms. But rest assured that in each room we will treat you wonderfully. La Gran Vía, Malasaña, Chueca, Primark and everything you can imagine in Madrid await you at Petit Palace Triball.

What type of hotel is Petit Palace Triball?

Petit Palace Triball is a charming boutique hotel offering contemporary elegance with a prime location right on Madrid's Gran Vía.

What category does Petit Palace Triball belong to?

Petit Palace Triball is a 3-star hotel that provides spaces filled with comfort, with small details that make its family rooms on Gran Vía in Madrid your best choice.

Who is Petit Palace Triball oriented towards?

Petit Palace Triball offers a complete range of services and facilities for all our travelers, whether families with children, couples, groups of friends, or business travelers.

Is Petit Palace Triball suitable for families with children?

Petit Palace Triball offers specialized services for families with children, including high chairs in the restaurant, children's bicycles, strollers, cribs, and bottle warmers.

What interesting places are close to the Petit Palace Triball?

The Petit Palace Triball is a hotel located in Calle Gonzalo Jiménez de Quesada, 2, next to Gran Vía and other streets such as Desengaño, Valverde and Barco. The scene of Madrid’s culture movement in the 1980s, the neighbourhood of Malasaña still maintains its rouge essence, although it has slowly been invaded by coffee shops with tattooed baristas, retail stores with unpronounceable names and vintage barbershops. Here you can experience the bohemian lifestyle of Madrid, its trendy side, brimming with retro fashion and an underground street culture... that is if you want to explore the cool side of Malasaña. Malasaña does not officially exist, but we say it is the universe that is found between the streets of Princesa, Gran Vía, Fuencarral, Carranza and Alberto Aguilera. And what about Gran Vía? Well, there you will find a little bit of everything (good): cinemas, theaters, musicals… and some of the streets that will take you to enjoy the most rogue side of Madrid. And if you also prefer other shopping options, you will find the Primark Gran Vía store, the largest in Spain and the second largest in the world, which is located on Gran Vía 32 just 70 meters away.

What are the check-in and check-out times at Petit Palace Triball?

Check-in at Petit Palace Triball starts from 2:00 PM, and check-out is at 12:00 PM, with flexible check-out on Sundays and Mondays until 3:00 PM.

Is it possible to check in earlier than the designated time at Petit Palace Triball?

If you wish to check in early at Petit Palace Triball, please inquire at reception to verify the availability of your room.

Can you stay in Petit Palace Triball after checking out?

You can enjoy the lobby of Petit Palace Triball or take the opportunity to shop while we take care of your luggage in our storage.

If I arrive early at Petit Palace Puerta preciados, can I enjoy the facilities?

If you arrive early at the hotel, you can enjoy the common areas until your room is ready. Thank you for choosing to stay at Petit Palace Triball.

Can I store my luggage before check-in or after check-out at Petit Palace Triball?

At Petit Palace Triball, we take care of your luggage upon arrival and at the time of check-out, allowing you to make the most of every minute of your stay.

Does Petit Palace Triball serve a buffet breakfast?

Enjoy a delicious buffet breakfast at Petit Palace Triball in a bright space overlooking the Malasaña neighborhood. Don't miss out on the most important part of the day!

Are there dining options available for people with food intolerances at Petit Palace Triball?

At Petit Palace Triball, we offer a varied and complete breakfast that includes sweet and savory options. We also provide gluten-free choices for celiacs and a space with healthy products.

Does Petit Palace Triball have a restaurant?

At Petit Palace Triball, we do not have a restaurant. We encourage you to discover the variety of beautiful cafes, cozy restaurants, and gastronomic venues that you will find in Madrid.

Is breakfast complimentary at Petit Palace Triball?

We offer accommodation options with or without breakfast included at Petit Palace Triball. Also, you can always enjoy breakfast for an additional cost. Check with our reception team.

What are the breakfast hours at Petit Palace Triball?

Breakfast is available every day at Petit Palace Triball, from Monday to Friday from 7:30 am to 10:30 am, and on weekends until 11:00 am.

Are cots available in the rooms at Petit Palace Triball?

At Petit Palace Triball, we have cribs available so your baby can rest comfortably, providing comfort for the whole family. You can request a crib when making the reservation or upon arrival at the hotel.

Does Petit Palace Triball offer laundry service?

At Petit Palace Triball, we offer a laundry service. To learn all the details and additional costs, please contact reception.

What rooms can I choose at the Petit Palace Triball?

The rooms at the Petit Palace Triball Hotel give you exclusive accommodation on Madrid's Gran Vía: cots, free internet Wi-Fi, safe, minibar, cots, late check out on Sundays and Mondays until 3pm, among other services. Our 3-star hotel offers you spaces full of comfort and those small details that will make these family rooms on the Gran Vía the best option for your holiday in Madrid. Our rooms at your disposal are the double room (the coziest option with 18 m²), the double room with views (with views of Gran Vía and a very pleasant terrace), the triple room (one double and one single bed or 3 single beds in its 22 m²), the quadruple room (an ideal accommodation for 4 travelers on the Gran Vía street), the quadruple room with views (22 m² with direct views of the famous Gran Vía street). Also, we have 2 superior rooms with a huge and exclusive terrace.

Are there safes in the rooms at Petit Palace Triball?

For your comfort and peace of mind, all rooms at Petit Palace Triball have a safe at your disposal.

Are hairdryers available at Petit Palace Triball in the rooms?

In each room at Petit Palace Triball, you'll find a hairdryer available in the bathroom for your convenience.

Are there minibars or refrigerators in the rooms at Petit Palace Triball?

All our rooms at Petit Palace Triball are equipped with a minibar, allowing you to keep your drinks and food at the right temperature.

Is the Petit Palace Triball a pet friendly hotel that allows the accommodation of pets?

Yes, the Petit Palace Triball is a pet friendly hotel in Madrid that allow your furry friend. We offer a bed, bowl and food for your pet. Our hotel is ideal for dogs and cats due to its convenient location in Madrid. Located in Gonzalo Jiménez de Quesada street, you can walk with your pet to the Fuencarral boulevard, just 200 meters away. There you can visit together the Malasaña and Chueca districts, each one with its own personality, among other interesting places. You can also walk up and down the Gran Vía. And if you want to go further you have the Retiro Park, which has lots of gardens and long avenues without cars to bother you. The Petit Palace Triball is a hotel for dogs and cats at no additional cost if you book on this official website. But if you choose our hotel through another website, please be aware the accommodation of your pet has a €25 fee per stay.

Are pets allowed in the rooms at Petit Palace Triball?

We allow your pet to stay in the same room that you reserve at Petit Palace Triball, so you can enjoy the entire stay together.

Is there a cost for accommodating pets at Petit Palace Triball?

If you book directly through the official website of Petit Palace Triball, your pet will stay for free. However, when booking through other platforms, an additional charge of €25 per stay for your pet will apply.

What pet services does Petit Palace Triball offer?

Petit Palace Triball in Madrid is a hotel that welcomes your beloved pet. Your dog or cat will have a bed, a water bowl, and a food bowl.

In what languages is reception attended at Petit Palace Triball?

At Petit Palace Triball, we assist you in Spanish, English, and French.

What entertainment options does the Petit Palace Triball offer?

Formerly known as Petit Palace Italia, the Petit Palace Triball is a Madrid hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children, cots, water courtesy ...

What is the smoking policy at Petit Palace Triball?

At Petit Palace Triball, we maintain a smoke-free environment, so smoking is prohibited in both the rooms and the common areas of the hotel.

Is Petit Palace Triball a hotel committed to environmental sustainability?

Committed to environmental management, at Petit Palace Triball, we have programs focused on energy efficiency, water conservation, waste reduction, and sustainable purchasing.

Do the rooms at Petit Palace Triball have free Wi-Fi?

Wi-Fi connection at Petit Palace Triball is free for our guests and is available in all common areas and rooms of the hotel.

What parking options does Petit Palace Triball offer?

Petit Palace Triball does not have its own parking, but we can offer a discount to our guests at a nearby external parking lot. Ask at reception for more information.

Are there accessible rooms for people with disabilities at Petit Palace Triball?

Petit Palace Triball is adapted for people with reduced mobility. For more details about our facilities, please contact reception.

Are there discounts for returning guests at Petit Palace Triball?

When staying at Petit Palace Triball, as a member of The Tripster Club, you'll have access to exclusive benefits. Get a 10% discount at any ICON Hotels and PETITPALACE HOTELITY hotel from your first stay. Also, accumulate bookings to obtain discounts on future stays, catering services, and access to premium services. I want to be a Tripster!