FAQs

You already know that your hotel in Getxo is called Petit Palace Tamarises. And if you want the best information about your hotel, the FAQ page will support you at all times. Here you will find check-in and check-out times, room types, breakfast service, pet-friendly accommodation… and much more.

• What makes unique to Petit Palace Tamarises to its travelers?

  Enjoy rooms with sea views and family rooms perfect for relaxation, as well as services such as free Wi-Fi & MiFi, bikes and electric scooters, an irresistible breakfast buffet, late check out on Sundays and Mondays until 3 pm… so, have you booked your hotel in Getxo yet? Located in front of the Ereaga beach and near the Hanging Bridge, Petit Palace Tamarises is the perfect option for you to enjoy a few special days in Getxo. And if you like, you can also bring your best friend because we are a pet-friendly hotel for cats, dogs and other pets! Discover the Old Port of Algorta and the Arriluce breakwater, the centre of Bilbao, and the cliffs of La Galea. The daily healthy breakfast has also sea views. It is a nice way to start the day full of energy. And if you want to celebrate events, our meeting rooms and available spaces will surely please you.

• What type of hotel is Petit Palace Tamarises?

  Located facing Ereaga Beach, the Petit Palace Tamarises is an emblematic hotel designed for travelers like you, with all the essential services for a perfect stay on the Basque coast.

• What category does Petit Palace Tamarises belong to?

  The Petit Palace Tamarises is a modern and comfortable 3-star hotel. It's a well-known beach hotel.

• Who is Petit Palace Tamarises oriented towards?

  The accommodation proposal at the Petit Palace Tamarises caters to different types of travelers: adults, families with children, couples, surfers, groups of friends, and professionals, thanks to its privileged location facing the beach.

• Is Petit Palace Tamarises suitable for families with children?

  Situated in front of the beach, the Petit Palace Tamarises is a family-friendly hotel that offers useful services for families with children such as cribs, bunk beds, high chairs, gifts for the little ones, leisure bikes, and specially designed breakfasts for them. Experience staying at the family-friendly hotels of Petit Palace Hotels.

• What interesting places are close to the Petit Palace Tamarises?

  The Petit Palace Tamarises is a hotel located in Muelle Ereaga Kaia, 4. Located in Getxo Bilbao, this boutique hotel in front of the Ereaga Beach is a few steps from Algorta's Old Port and the Arriluce breakwater, close to Serantes and Portugalete, and surrounded by mansions, Ereaga is a well-connected and well-equipped urban beach, ideal for doing a body boarding, surfing, canoeing or volleyball. We are sure the Ereaga beach will be a good starting point of a journey full of sport experiences. In addition to Ereaga beach, Getxo awaits you with various vibrant neighbourhoods (Las Arenas, Algorta, Romo, Neguri and Andra Mari), as well as some points of interest that deserve all your interest. One of them is the Hanging Bridge (Puente Colgante) also called the Bizkaia Bridge, which is a UNESCO World Heritage Site. Another place of interest is the Old Port of Algorta, which awaits you with interesting stories. And, finally, we want to recommend a route along cliffs. Yes, you are right. Close to Getxo you will cliffs too. The route to La Galea and Aixerrota has some very surprising panoramic views.

• What are the check-in and check-out times at Petit Palace Tamarises?

  The check-in time at the Petit Palace Tamarises is at 14:00, while check-out is at 12:00.

• Is it possible to check in earlier than the designated time at Petit Palace Tamarises?

  Yes, at the Petit Palace Tamarises, early check-in is possible, subject to room availability. Get in touch with our reception team to confirm this possibility.

• Can you stay in Petit Palace Tamarises after checking out?

  The Petit Palace Tamarises allows access to its common areas, such as the reception and the lobby bar. We also offer luggage storage at the reception to secure your belongings while you enjoy Getxo until the last moment.

• If I arrive early at Petit Palace Tamarises, can I enjoy the facilities?

  Welcome to the Petit Palace Tamarises. If you arrive early, you can enjoy our facilities and the beach while we prepare your room. Contact our reception and discover the hotel's services.

• Can I store my luggage before check-in or after check-out at Petit Palace Tamarises?

  Yes, at the Petit Palace Tamarises, we take care of your luggage if needed. Contact our reception staff first to arrange the transfer of your bags before and after your trip.

• Does Petit Palace Tamarises serve a buffet breakfast?

  Yes, the Petit Palace Tamarises breakfast offers a buffet, both classic and healthy, with a wide range of sweet and savory options and products for children.

• Are there dining options available for people with food intolerances at Petit Palace Tamarises?

  At the Petit Palace Tamarises, our buffet breakfast includes options for travelers with allergies or intolerances, such as gluten-free products, vegan options, lactose-free milk, and healthy food. Contact us for more details on these options.

• Does Petit Palace Tamarises have a restaurant?

  No, it's common for Tamarises Restaurant customers to confuse it with Petit Palace Tamarises, but the Petit Palace Tamarises does not have its own restaurant. We have a breakfast room overlooking the sea and organize private events and meetings with food and beverage service, but we do not have our own restaurant.

• Is breakfast complimentary at Petit Palace Tamarises?

  You can choose to stay with or without breakfast included at the Petit Palace Tamarises. If you choose to exclude it, you can still enjoy it for an additional cost.

• What are the breakfast hours at Petit Palace Tamarises?

  Enjoy breakfast at the Petit Palace Tamarises from Monday to Friday from 7:00 to 10:30 and on weekends from 7:30 to 11:00.

• Are cots available in the rooms at Petit Palace Tamarises?

  Yes, at the Petit Palace Tamarises, a family-friendly place, we have cribs for babies. Request one when making your reservation or at reception, and we will set it up in your room for your baby's comfort.

• Does Petit Palace Tamarises offer laundry service?

  Yes, the Petit Palace Tamarises offers laundry service during your stay. Inquire at reception for details of this service, including delivery times and additional costs.

• What kind of rooms and suites does the Petit Palace Tamarises offer?

  The rooms of the Petit Palace Tamarises offer you endless exclusive details during your stay in Getxo: late check out on Sundays and Mondays until 3pm, free internet Wi-Fi, comfortable beds, full bathroom, minibar, satellite TV... Book now your rooms on Ereaga beach and enjoy by the sea in Getxo. Our rooms at your disposal are the small double room (a small room of 12 m2 but with a huge bed), the double room (an excellent option for couples and friends), the double room with sea views (with views of Ereaga beach), the triple room (one double and one single bed or 3 single beds), the quadruple room with balcony and sea view (32 m² with a private balcony and unique views of the Ereaga beach), the interior quadruple room (32 m² with a double bed and bunk beds), the quadruple room sea view (the sea at your fingertips 24/7) and the junior suite (with an equipped terrace, a separate living room… and a Jacuzzi).

• Are there safes in the rooms at Petit Palace Tamarises?

  Yes, all rooms at the Petit Palace Tamarises have a safe for your convenience.

• Are hairdryers available at Petit Palace Tamarises in the rooms?

  Yes, in all rooms at the Petit Palace Tamarises, you'll find a hairdryer available in the bathroom.

• Are there minibars or refrigerators in the rooms at Petit Palace Tamarises?

  Yes, all rooms at the Petit Palace Tamarises have a minibar to store drinks, food, or items that require refrigeration.

• Is the Petit Palace Tamarises a pet friendly hotel that allows the accommodation of pets?

  Yes, the Petit Palace Tamarises is a pet friendly hotel in Getxo that allows pets. We offer a bed and bowl for your pet. Our hotel is ideal for dogs and cats due to its great location. Indeed, the Ereaga beach is a good place for a walk with your dog. It is allowed to walk with dogs in a wide schedule from 6:00 p.m. to 11:00 a.m. from October to May, as well as in the nearby beaches of Las Arenas and Arrigunaga. In the close Relleno del Puerto Viejo you can walk with your dog all year round. In addition to these beaches, you will find some other areas to move around with your pet, such as Paseo de La Galea, the Gobela river and Los Chopos avenue, San Joseren Park, Villa de Plentzia street, Aiboa Park or Loro Park. From the Petit Palace Tamarises you can go with your pet to the Bolue Wetland, just 1,500 meters away. It is a perfect urban park to walk with your dog. Bolue is a park with more than 120 species of birds. And a little further away you will find the Akarlanda Park, aa area for recreation and leisure with plenty of space to go with your dog. The Petit Palace Tamarises is a hotel for dogs and cats at no additional cost if you book on this official site. In case you choose our hotel through another website, the accommodation of your pet has a price of €25 per stay.

• Are pets allowed in the rooms at Petit Palace Tamarises?

  Yes, the Petit Palace Tamarises is a pet-friendly hotel that allows you to stay with your furry companion in the room you reserve.

• Is there a cost for accommodating pets at Petit Palace Tamarises?

  Yes, the Petit Palace Tamarises is pet-friendly and does not have additional costs if you book through our official website. If booking through an unofficial website, the additional cost for the pet's stay is €25.

• What pet services does Petit Palace Tamarises offer?

  At the Petit Palace Tamarises, we provide water dispensers and special beds for your pet.

• In what languages is reception attended at Petit Palace Tamarises?

  At the Petit Palace Tamarises, our reception team will be happy to assist you in Spanish, French, Italian, Portuguese, and English.

• What services does Petit Palace Tamarises offer at reception?

  At Petit Palace Tamarises, we offer useful services such as Wi-Fi internet, laundry, free bicycle rental, personalized attention, MIFI device, and tourist information, among others.

• What is the smoking policy at Petit Palace Tamarises?

  At the Petit Palace Tamarises, smoking is prohibited in the rooms, making it a smoke-free hotel.

• Is Petit Palace Tamarises a hotel committed to environmental sustainability?

  Yes, the Petit Palace Tamarises is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

• Do the rooms at Petit Palace Tamarises have free Wi-Fi?

  Wi-Fi internet connection at the Petit Palace Tamarises is completely free for our travelers, and you can enjoy excellent internet quality both in the rooms and in the common areas.

• What parking options does Petit Palace Tamarises offer?

  Petit Palace Tamarises is a good hotel if you're traveling with your own vehicle. It's possible to park outside the hotel and by Ereaga Beach. From June to September, there's a blue zone (with a maximum stay time of 24 hours) and during high season and beach days, it fills up easily. Contact us to learn more about parking options at our hotel.

• Are there accessible rooms for people with disabilities at Petit Palace Tamarises?

• Are there discounts for returning guests at Petit Palace Tamarises?

  At the Petit Palace Tamarises, you'll get benefits from your first stay by joining the Tripster Club, where you can enjoy a 10% discount at any of our ICON and PETITPALACE HOTELITY hotels. Accumulate bookings and get discounts on future stays, restaurants, and access to premium services. I want to be a Tripster!

• Are there accessible rooms for people with disabilities at Petit Palace Tamarises?

  At the Petit Palace Tamarises, you'll find accessible rooms with spacious areas and bathrooms adapted for people with disabilities. Inquire at reception for more details about the facilities we offer for travelers with disabilities.

• Are there discounts for returning guests at Petit Palace Tamarises?

  At the Petit Palace Tamarises, you'll get benefits from your first stay by joining the Tripster Club, where you can enjoy a 10% discount at any of our ICON and PETITPALACE HOTELITY hotels. Accumulate bookings and get discounts on future stays, restaurants, and access to premium services. I want to be a Tripster!