FAQs

Find the best available information about the Petit Palace Savoy Alfonso XXI. This FAQ section provides all the details about the rooms, location, hotel category, services, and much more.

• What makes special to Petit Palace Savoy Alfonso XII?

  Located in an old palace from the 19th century, Petit Palace Savoy Alfonso XII is ideal for romantic getaways, business trips, weekends with friends, even with your pet. Petit Palace Savoy Alfonso XII awaits you with free internet Wi-Fi and MiFi, free bicycles, a 100% healthy buffet breakfast, late check out time on Sundays and Mondays… Everything to help you experience the best of Madrid both inside and outside the hotel. Your boutique hotel in front of the Retiro Park is called Petit Palace Savoy Alfonso XII.

• What type of hotel is Petit Palace Savoy Alfonso XII?

  Located facing Madrid's Buen Retiro Park, the Petit Palace Savoy Alfonso XII is a charming boutique hotel designed for travelers like you, offering all the essential services for a perfect stay.

• What category does Petit Palace Savoy Alfonso XII belong to?

  The Petit Palace Savoy Alfonso XII is a 4-star hotel, providing an exceptional experience in Madrid's 'Paisaje de la Luz,' next to Puerta de Alcalá and Retiro Park, with all the necessary services for a boutique stay.

• Who is Petit Palace Savoy Alfonso XII oriented towards?

  The Petit Palace Savoy Alfonso XII caters to different types of travelers, including families with children, couples, adults, friend groups, and professionals.

• What interesting places are close to the Petit Palace Savoy Alfonso XII?

  The Petit Palace Savoy Alfonso XII is a hotel located in Calle Alfonso XII, 18. We are your gateway to the neighbourhood of Salamanca, Madrid's mecca of luxury.
  
  It is essential to wander through the well-known streets of the Golden Mile which is home to the renowned shopping areas of Calle Serrano and Calle Ortega y Gasset, both of which feature the most luxurious brands set amongst stunning architecture. You must also pass through the streets of Goya, Velázquez and Serrano, as well as Paseo de Recoletos, Paseo de la Castellana, and Calle Alcalá. Charming bars, signature restaurants and fashion boutiques are scattered throughout the area, while local history and culture can be found in the Prado Museum, the Thyssen-Bornemisza Museum, the Reina Sofía Museum, the Joan March Foundation, the National Archaeological Museum, the Library National...

• Is Petit Palace Savoy Alfonso XII suitable for families with children?

  As an ideal destination for families with kids, the Petit Palace Savoy Alfonso XII offers various family services, from cribs and high chairs to gifts for the little ones and specially designed breakfasts for them. Explore the experience at Petit Palace's family hotels.

• What are the check-in and check-out times at Petit Palace Savoy Alfonso XII?

  The check-in time at the Petit Palace Savoy Alfonso XII is at 2:00 PM, while check-out is at 12:00 PM.

• Is it possible to check in earlier than the designated time at Petit Palace Savoy Alfonso XII?

  Yes, at the Petit Palace Savoy Alfonso XII, early check-in is possible subject to availability. Contact our reception team to confirm the possibility of accessing your room earlier.

• Can you stay in Petit Palace Savoy Alfonso XII after checking out?

  The Petit Palace Savoy Alfonso XII allows access to common spaces like the reception and lobby. Additionally, we offer a storage service at the reception to secure your belongings while you enjoy the city until the very last moment.

• If I arrive early at Petit Palace Savoy Alfonso XII, can I enjoy the facilities?

  Welcome to the Petit Palace Savoy Alfonso XII. If you arrive early, you can enjoy our beautiful building and a relaxation area in the reception while we prepare your room. Get in touch with our reception and discover the hotel's services.

• Can I store my luggage before check-in or after check-out at Petit Palace Savoy Alfonso XII?

  Yes, at the Petit Palace Savoy Alfonso XII, we take care of your luggage if needed. Contact our reception staff first to manage your bags before and after your stay.

• Does Petit Palace Savoy Alfonso XII serve a buffet breakfast?

  Yes, the breakfast at Petit Palace Savoy Alfonso XII offers a classic or healthy buffet for you to choose what you want to eat or drink, with a variety of sweet and savory options, as well as usual products for children.

• Are there dining options available for people with food intolerances at Petit Palace Savoy Alfonso XII?

  At Petit Palace Savoy Alfonso XII, our buffet breakfast includes alternatives for travelers with allergies or intolerances, such as gluten-free products, vegan options, and healthy foods. Contact us to learn about our available alternatives.

• Does Petit Palace Savoy Alfonso XII have a restaurant?

  No, the Petit Palace Savoy Alfonso XII does not have a restaurant. It has a breakfast room and areas for events but does not have a restaurant on its premises.

• Is breakfast complimentary at Petit Palace Savoy Alfonso XII?

  You can choose to stay with or without breakfast included at the Petit Palace Savoy Alfonso XII. If you decide to forego it, you still have the option to enjoy it for an additional cost.

• What are the breakfast hours at Petit Palace Savoy Alfonso XII?

  Enjoy breakfast at the Petit Palace Savoy Alfonso XII from 7:00 AM to 10:30 AM on weekdays and from 8:00 AM to 11:00 AM on weekends.

• Are cots available in the rooms at Petit Palace Savoy Alfonso XII?

  Yes, at the Petit Palace Savoy Alfonso XII, a family-oriented establishment, we have baby cribs available. Request one in your reservation or at the reception, and we'll set it up in your room for your baby's comfort.

• Does Petit Palace Savoy Alfonso XII offer laundry service?

  Yes, the Petit Palace Savoy Alfonso XII offers laundry service during your stay. Inquire at reception to learn about the terms of this service, including delivery times and additional costs.

• What kind of rooms, apartments and suites does the Petit Palace Savoy Alfonso XII offer?

  The rooms at the Petit Palace Savoy Alfonso XII Hotel are spaces designed for comfort and relaxation in one of the best areas of Madrid. Spacious and full of commodities, the rooms of this boutique hotel in front of the Retiro Park in Madrid, are your best choice if you are traveling on business or for getaways with your partner, friends or family. The rooms we offer you are the interior double room (16 m² with queen bed and useful services), the double room (20 m² for couples y groups of friends), the double room with views to Retiro Park (you will love the views of the Retiro Park), the triple room (perfect for a couple and a child or a group of 3 friends in 26 m²), the quadruple room (with a double bed and bunk beds or 4 single beds in 29 m²), the junior suite (with 2 bedrooms and views to the Retiro Park) and the apartment with views to the Retiro Park (your home in the Retiro Park, Madrid).

• Are there safes in the rooms at Petit Palace Savoy Alfonso XII?

  Yes, all rooms at the Petit Palace Savoy Alfonso XII feature a safety deposit box for your convenience.

• Are hairdryers available at Petit Palace Savoy Alfonso XII in the rooms?

  Yes, in all rooms at the Petit Palace Savoy Alfonso XII, you'll find a hairdryer available in the bathroom.

• Are there minibars or refrigerators in the rooms at Petit Palace Savoy Alfonso XII?

  Yes, all rooms at the Petit Palace Savoy Alfonso XII have a minibar to store drinks, food, or items that require refrigeration.

• Is the Petit Palace Savoy Alfonso XII a pet friendly hotel that allows the accommodation of pets?

  Yes, the Petit Palace Savoy Alfonso XII is a pet friendly hotel in Retiro Park of Madrid that allows pets. We offer a bed, bowl from Barbour brand and food for your pet. All pets are welcome at the Petit Palace Savoy Alfonso XII Hotel as long as they are domestic animals. The Petit Palace Savoy Alfonso XII is a hotel for dogs and cats in Madrid at no additional cost if you book on this official website. There is no limit on weight or size in our hotel. Your stay is free and does not incur any additional charges (but if you book on a different website, the accommodation will cost €25 per stay and pet). The pet can walk around with its owner provided that you are properly kept on a lead and supervised, except in the eating and drinking areas. Pets may be left alone in the room. Our boutique hotel is ideal for walking with your pet through the Retiro Park and thus discover along the Puerta de España, Parterre gardens, the Paseo de las Estatuas, the Ochavado Pond, the Casita del Pescador, the Crystal Palace, the Retiro Waterfall or the Big Pond, among other interesting places in the park.

• Are pets allowed in the rooms at Petit Palace Savoy Alfonso XII?

  Yes, the Petit Palace Savoy Alfonso XII is a pet-friendly hotel that allows you to stay with your furry companion in the room you reserve.

• Is there a cost for accommodating pets at Petit Palace Savoy Alfonso XII?

  Yes, the Petit Palace Savoy Alfonso XII is pet-friendly and has no additional costs if you book through our official website. If booking through an unofficial website, there's an additional cost of €25 per pet's stay.

• What pet services does Petit Palace Savoy Alfonso XII offer?

  At the Petit Palace Savoy Alfonso XII, we have feeding bowls and special beds for your pet.

• In what languages is reception attended at Petit Palace Savoy Alfonso XII?

  At the Petit Palace Savoy Alfonso XII, our reception team will be happy to assist you in English, French, German, Italian, Portuguese, Russian and Spanish.

• What services does Petit Palace Savoy Alfonso XII offer at reception?

  At Petit Palace Savoy Alfonso XII, we offer useful services such as Wi-Fi internet, laundry, free bicycle rental, lobby bar, and tourist information, among others.

• What is the smoking policy at Petit Palace Savoy Alfonso XII?

  At the Petit Palace Savoy Alfonso XII, smoking is not allowed in the rooms, making it a smoke-free hotel.

• Is Petit Palace Savoy Alfonso XII a hotel committed to environmental sustainability?

  Yes, the Petit Palace Savoy Alfonso XII is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable procurement.

• Do the rooms at Petit Palace Savoy Alfonso XII have free Wi-Fi?

  Wi-Fi internet connection at the Petit Palace Savoy Alfonso XII is completely free for our guests, and you can enjoy excellent internet quality in both rooms and common areas.

• What parking options does Petit Palace Savoy Alfonso XII offer?

  At the Petit Palace Savoy Alfonso XII, we don't have our parking, and the area is not suitable for parking as it is located on a street without parking. Yes, we have a loading and unloading area for luggage. Please ask at reception for more details on nearby parking (Montalbán and Serrano Park).

• Are there accessible rooms for people with disabilities at Petit Palace Savoy Alfonso XII?

  At the Petit Palace Savoy Alfonso XII, you'll find accessible rooms with spacious areas and bathrooms adapted for people with disabilities. Inquire at reception to learn more about the facilities we offer for travelers with disabilities.

• Are there discounts for returning guests at Petit Palace Savoy Alfonso XII?

  At the Petit Palace Savoy Alfonso XII, you'll receive benefits from your first stay by joining the Club Tripster, where you can enjoy a 10% discount at any of our ICON and PETITPALACE HOTELITY hotels. Accumulate reservations and get discounts on future stays, restaurants, and access to premium services. I want to be a Tripster!