FAQs

Check all the information with the Questions and Answers of Petit Palace Plaza España, your renovated hotel on the central San Bernardo street in Madrid. Here you can learn more about check-in and check-out times, discounts, special services, location and nearby points of interest, available rooms, breakfasts... and more information so you have no doubts.

• What makes the Petit Palace Plaza de España different for its travelers?

  Located on the central San Bernardo Street, the Petit Palace Plaza España is your invitation to explore the center of Madrid as you like. It is a unique building situated on one of the city's most unnoticed and historic streets. Our 4-star hotel offers comfortable and spacious rooms, an irresistible healthy breakfast buffet, attentive service to your needs, free bicycle rental, pet-friendly accommodation, free Wi-Fi internet connection, and free late check-out on Sundays and Mondays until 3:00 PM... We look forward to welcoming you!

• What type of hotel is the Petit Palace Plaza España?

  The Petit Palace Plaza España is a modern and cozy hotel located in a unique building in the center of Madrid where you can relax and unwind, and when you enter your room, you will feel the tranquility of a home.

• What category of hotel is the Petit Palace Plaza España?

  Petit Palace Plaza España is a 4-star hotel offering spacious and comfortable rooms, an irresistible buffet breakfast, and free bicycle and electric scooter rentals.

• What audiences is the Petit Palace Plaza España aimed at?

  The Petit Palace Plaza España is ideal for enjoying a complete stay for trips for you, with family and children, as a couple, for work, or with friends.

• Is the Petit Palace Plaza España a suitable accommodation for families with children?

  Petit Palace Plaza España: If you travel with family, we offer bunk beds with safety bars, cribs, and toys for children. We want you and your family to feel at home during your trip to Madrid.

• What places of interest are located near the Petit Palace Plaza España?

  The Petit Palace Plaza España is a boutique hotel on Calle de San Bernardo, 3, next to the theaters, musicals, and cinemas of Madrid's Gran Vía. Plaza de España is an extraordinary choice for exploring Madrid. Flanked by the Torre de Madrid and the Edificio España, two small architectural treasures, the statues of Don Quixote and Sancho Panza greet the traveler right in Plaza de España, opening up a magnificent array of options. Just a few meters away is the Rosaleda del Parque del Oeste, a park with numerous points of interest such as the Temple of Debod and the Mirador de la Montaña de Príncipe Pío; and at the other end are the majestic Sabatini Gardens, which are the appetizer to a route through the Madrid of the Austrias and its numerous points of interest such as Calle Mayor, Plaza de la Villa, Plaza Mayor, Calles de San Justo and Sacramento, Plazas de la Provincia and Santa Cruz, Calle de Toledo... and, of course, the majestic Royal Palace and Opera Palace, two must-see points in the center of Madrid. From our hotel, you have a diverse array of places just a few meters away, including Plaza Santo Domingo, Plaza del Callao, Cine Capitol Gran Vía, Puerta del Sol, Primark, Plaza del Carmen, the Monasterio de las Descalzas Reales, Plaza de la Luna, or Calle Preciados.

• What are the check-in and check-out times at Petit Palace Plaza España?

  At Petit Palace Plaza España, you can check in from 2:00 PM, and check out is at 12:00 PM. Additionally, we offer flexible check-out times on Sundays and Mondays until 3:00 PM.

• Is it possible to check in before the check-in time at Petit Palace Plaza España?

  If you need to check in early at Petit Palace Plaza España, please check with reception to verify the availability of your room.

• Can you stay at the Petit Palace Plaza España once you have checked out?

  You can enjoy the lobby of Petit Palace Plaza España or take the opportunity to shop while we take care of your luggage in our storage.

• If I arrive early at Petit Palace Plaza España, can I enjoy the facilities?

  If you arrive early at the hotel, you can enjoy the common areas until your room is ready. Thank you for choosing to stay at the Petit Palace Plaza España.

• Can I store my luggage before check-in or after check-out at Petit Palace Plaza España?

  At Petit Palace Plaza España, we take care of your luggage both upon arrival and at check-out, allowing you to fully enjoy the city without worries.

• Does the Petit Palace Plaza España serve buffet breakfast?

  Start the day in a calm and bright environment while enjoying the delicious breakfast buffet at Petit Palace Plaza España. A spacious area with a large buffet and a variety of options for the whole family.

• Are there dining options adapted for people with food intolerances at the Petit Palace Plaza España?

  At Petit Palace Plaza España, you will enjoy a varied breakfast with homemade sweet creations and healthy dishes. You will also find gluten-free options for celiacs and foods designed for dietary restrictions, such as allergies or intolerances, ensuring a healthy and safe diet for the whole family.

• Does the Petit Palace Plaza España have a restaurant?

  At Petit Palace Plaza España, we do not have a restaurant for lunch or dinner. However, we will be happy to recommend a wide selection of lovely restaurants in Madrid where you can enjoy the delicious local cuisine.

• Is breakfast free at the Petit Palace Plaza España?

  Our breakfast is included in the room reservation, and you can also choose to book without breakfast at Petit Palace Plaza España.

• What are the breakfast hours at Petit Palace Plaza España?

  At Petit Palace Plaza España, we serve breakfast from Monday to Friday from 7:30 am to 10:30 am and on weekends until 11:00 am.

• Are cribs available in the rooms at Petit Palace Plaza España?

  At Petit Palace Plaza España, we have cribs for your baby's rest and comfort for the whole family. Contact reception to reserve the crib and have it ready upon your arrival.

• Does the Petit Palace Plaza España offer laundry service?

  At Petit Palace Plaza España, we offer laundry service. Please contact reception to learn about delivery times and additional costs.

• What types of rooms does the Petit Palace Plaza España have?

  The rooms at Hotel Petit Palace Plaza España open the doors to the best rest in the heart of Madrid. They are designer spaces, meticulously detailed: King beds, minibar, free Wi-Fi, full bathroom, satellite TV, full bathroom, flexible check-out on Sundays and Mondays until 3:00 PM... Book your rooms near Plaza España in Madrid. Our available rooms include the double room (a suitable option for a couple or two friends with 22 m² of space), the superior attic room (located on the top floor of the hotel on the sixth floor with the sky of Madrid for you), the triple room (perfect for a couple and a child or 3 friends), and the quadruple room (with a double bed and bunk beds or four single beds near Plaza España).

• Are there safes in the rooms at Petit Palace Plaza España?

  Your safety and peace of mind are paramount. Therefore, all rooms at the Petit Palace Plaza España are equipped with a safe for your use.

• Are hair dryers available in the rooms at Petit Palace Plaza España?

  In each bathroom of the Petit Palace Plaza España, you will find a hairdryer available for your convenience.

• Is there a minibar or refrigerator in the rooms at Petit Palace Plaza España?

  All our rooms at Petit Palace Plaza España include a minibar to keep your drinks and food at the right temperature.

• Is the Petit Palace Plaza España a pet-friendly hotel that allows the accommodation of pets?

  Yes, the Petit Palace Plaza España is your pet-friendly accommodation in Madrid. We accept pets without size or breed limitations as long as they are domestic animals. We hope your stay in Madrid is as pleasant as possible. Your pet already has its bed, water bowl, and food prepared to relax after a long journey to the Petit Palace Plaza España. If your visit is for leisure, we can recommend the best pet-friendly plans in Madrid; you just need to bark at the reception or meow at one of our staff, who will be happy to assist you. Our hotel is ideal for walking through the green areas in the center of Madrid, which include Campo del Moro, Parque de Atenas, Jardines del Lepanto, Jardines del Cabo Naval, Jardines de Sabatini, Parque de la Montaña, and Jardín de las Vistillas. In many of them, you will find green areas, trees, shaded areas, fountains, statues, and all kinds of walking routes. The hotel is free for pets if you book on our official websites. If you prefer to book our hotel through another website, your pet's reservation does have a cost of €25 per stay.

• Are pets allowed in the rooms at Petit Palace Plaza España?

  Your pet can stay in the same room at the Petit Palace Plaza España so you can enjoy the stay together.

• Is there a cost for pet accommodation at Petit Palace Plaza España?

  By booking directly on the official Petit Palace Plaza España website, your pet will stay for free. If you book through other platforms, there will be an additional charge of €25 per stay for your pet.

• What pet services does the Petit Palace Plaza España offer?

  Petit Palace Plaza España offers amenities for your pet: bed, water bowl, and food bowl.

• In what languages is service provided at the reception of Petit Palace Plaza España?

  At Petit Palace Plaza España, we serve you in Spanish, English, French, and Portuguese.

• What services does the Petit Palace Plaza España offer at the reception?

  Petit Palace Plaza España we are available 24 hours at the hotel reception. Right there we have free bicycles for you to explore Madrid on two wheels. Additionally, we offer flexible check-out times on Sundays and Mondays until 3:00 PM, luggage storage, and coffee, tea, and water service available 24 hours, among other services.

• What is the smoking policy at the Petit Palace Plaza España hotel?

  At the Petit Palace Plaza España, a smoke-free environment is maintained, with smoking prohibited in both rooms and common areas.

• Is the Petit Palace Plaza España a hotel committed to environmental sustainability?

  Committed to the environment, at Petit Palace Plaza España we implement programs for energy efficiency, water conservation, waste reduction, and sustainable purchasing.

• Do the rooms at Petit Palace Plaza España have free Wi-Fi internet?

  The Wi-Fi connection at Petit Palace Plaza España is free and available in all common areas and hotel rooms.

• What are the parking options offered by Petit Palace Plaza España?

  We do not have our own parking at Petit Palace Plaza España, but we can offer you discounts at a nearby parking facility. Ask at reception for more details.

• Are there accessible rooms for people with disabilities at Petit Palace Plaza España?

  Petit Palace Plaza España is adapted for people with reduced mobility. If you have any particular disability or specific needs, it is advisable to contact the hotel directly to ensure they can meet your requirements before booking.

• Are there discounts for repeat guests at Petit Palace Plaza España?

  Just by signing up for The Tripster Club, you can already enjoy a 10% discount at any of our ICON Hotels and PETITPALACE HOTELITY. Enjoy high-speed internet throughout the hotel, and if you need to change your reservation, you can do so at no extra cost. Now keep accumulating more than 1 enjoyed reservation to level up and continue benefiting from the Tripster Club perks. By the way, a free bottle of water upon your arrival! I want to be part of The Tripster Club!