FAQs

Find out all the details about SOHO hotel name. The FAQ page provides the most common inquiries made by travelers like you.

• What are the main services of Petit Palace Los Austrias?

  Petit Palace Los Austrias offers a contemporary urban experience in the heart of Madrid. Its modern charm is complemented by a range of services and facilities including free high-speed Wi-Fi, luggage storage, nearby partnered parking, a buffet breakfast, café service, a 24-hour reception, personalised attention, and a carefully designed contemporary atmosphere that perfectly matches its location in one of Madrid’s most traditional and character-filled districts.

• Where is Petit Palace Los Austrias located?

  Petit Palace Los Austrias is located at Calle Veneras, 8, 28013 Madrid, Spain, in the Ópera–Sol area, one of Madrid’s most traditional neighbourhoods. The hotel is just a short walk from the Royal Theatre, the Royal Palace, Plaza de Oriente and the Sabatini Gardens, among many other attractions.

• What are the main points of interest near Petit Palace Los Austrias?

  Petit Palace Los Austrias enjoys a privileged location close to virtually everything Madrid has to offer, including Plaza de España, Gran Vía, Plaza Mayor, Puerta del Sol and the historic Austrias district. Within walking distance, guests can also visit the Royal Theatre, the Royal Palace, Plaza de Oriente, Almudena Cathedral, as well as popular shopping streets such as Preciados and Callao, along with numerous restaurants, theatres and iconic cinemas.

• What category is Petit Palace Los Austrias?

  Petit Palace Los Austrias is a 4-star hotel with a strong contemporary boutique concept. Its modern design, functionality and exceptional location combine to create an attractive accommodation option for sophisticated travellers seeking an authentic Madrid experience.

• What are the check-in and check-out times at Petit Palace Los Austrias?

  Check-in is available from 2:00 p.m., while check-out is until 12:00 noon. The hotel offers flexibility with both schedules whenever occupancy allows.

• Is early check-in available at Petit Palace Los Austrias?

  Yes, early check-in may be available depending on occupancy. If the room is not yet ready, the reception team can store your luggage so you can start exploring Madrid without delay.

• Can I store my luggage before check-in or after check-out?

  Yes, the hotel provides luggage storage at reception, allowing guests to leave their bags both before arrival and after departure. Leave your luggage with us and enjoy Madrid until the very last minute of your stay.

• Does Petit Palace Los Austrias serve a buffet breakfast?

  Yes, Petit Palace Los Austrias offers a delicious daily buffet breakfast featuring a varied selection of sweet and savoury products, fresh fruit, cold cuts, cheeses, pâtés, and a wide range of beverages including juices, water, coffee, tea, milk and herbal infusions. If you have any allergies or food intolerances, please contact us so we can inform you about the available options.

• Does Petit Palace Los Austrias have a swimming pool?

  No, Petit Palace Los Austrias does not have a swimming pool.

• What parking options does Petit Palace Los Austrias offer?

  The hotel does not have its own parking facilities, but it offers partnered parking options nearby. Please contact us for information about the available parking alternatives.

• What food and beverage options are available at Petit Palace Los Austrias?

  The hotel offers a buffet breakfast and café service in a modern and functional setting designed for relaxation between visits around central Madrid.

• Are pets allowed at Petit Palace Los Austrias?

  Yes, Petit Palace Los Austrias is a pet-friendly hotel and allows pets under certain conditions. Guests are advised to contact the hotel in advance for full details of the service.

• What is the smoking policy at Petit Palace Los Austrias?

  Petit Palace Los Austrias maintains a smoke-free policy in all guest rooms and indoor areas. Smoking is permitted only in designated outdoor areas.

• Is Wi-Fi available for guests at Petit Palace Los Austrias?

  Yes, the hotel provides free high-speed Wi-Fi throughout the property, allowing guests to stay connected during their entire stay.