FAQ

Here are the most frequently asked questions (FAQ) from users. If you have any questions that are not listed here, please contact us.

• Can I stay at my Petit Palace hotel once I have checked out?

  Yes, your Petit Palace hotel allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

• What kind of family services with children does Petit Palace offer?

  At Petit Palace Hotels we understand the adventure of travelling with the little ones, which is why we offer you comfortable family rooms and exclusive services when you book through our website, such as: a cuddly toy gift, solidarity toys, a cot or pushchair and recommendations for visiting the city as a family.

• Can I book ICON Hotels on the Petit Palace Hotels website?

  Yes, of course you can. Discover a new hotel concept for the most sophisticated travelers. Experience a different way of understanding luxury and surround yourself with the city by staying in any of our unique hotels from the ICON Hotels collection, located in the heart of Barcelona, Málaga, Mallorca, and Madrid.

• Can I book Sunotel hotels on the Petit Palace Hotels website?

  Yes, of course you can. Sunotel has modern and functional hotels strategically located in the Eixample of Barcelona. Discover Sunotel Club, Sunotel Junior, Sunotel Aston, and Sunotel Central.

• What are the breakfasts like at Petit Palace hotels?

  We know that breakfast is the most important meal of the day; and at Petit Palace, we have set ourselves a challenge, for it to also be the best. To achieve this, we have revamped our buffet breakfasts: healthier, fresher, and more natural foods, all prepared daily in the hotel itself. The day only starts once, make it epic.

• Does the internet Wi-Fi connection have any cost at Petit Palace hotels?

  Clients' internet connection is free at Petit Palace hotels. In addition, our hotels offers a MIFI service (internet with free data throughout the city)

• Can I get a free bike at Petit Palace hotels?

  Yes, Petit Palace Hotels is a bike friendly hotel chain. Our bicycles are free. You just have to make your reservation at the reception.

• What entertainment options does the Petit Palace offer?

  Petit Palace offers you some special services such as bicycle rental, MIFI, Wi-Fi, room service, 24 hours reception...

• Petit Palace offers you some special services such as bicycle rental, MIFI, Wi-Fi, room service, 24 hours reception...